To return an item, package it carefully in the original packaging with all tags and any other items it arrived with, intact in the original condition it was sent and send it to us at the address on the contact page. If you wish to return an item please contact us first to discuss any issues. You will be required to pay the postage and refunds will not be given until the items are in the shop and have been checked.
Do I get a refund?
We will give refunds on any order in line with all relevant UK Laws and in line with your consumer rights. Please note you will be liable for postage costs on any returns
What is the return notice period?
Please inform us as soon as possible if you wish to return an order, There is a 14 day period from the date of your order in which you can return items for a refund, but you will have to pay for the postage. All returned items must be in the condition they were sent and must have all original tags and packaging intact.
Why can’t I return certain items?
Certain accessories or items we may occasionally sell may not be returned due to hygiene issues.